At Lady Liberty Clothing LLC, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our return and refund policy.

1. Eligibility for Returns
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must meet the following conditions:

Condition: Items must be unworn, unwashed, and in the same condition as when you received them.
Tags: Items must have all original tags and packaging intact.
Proof of Purchase: A valid receipt or proof of purchase is required to process any returns.
2. Non-Returnable Items
Certain items cannot be returned, including:

Clearance or sale items
Intimate apparel (such as lingerie, undergarments)
Gift cards
Custom or personalized items
3. How to Initiate a Return
To initiate a return, please follow these steps:

Contact Us: Email us at hazelhagen@ladylibertyclothingstore.com or call 406-266-6133 to request a return authorization.
Shipping Instructions: Once your return is approved, we will provide you with detailed shipping instructions. Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Return Address: Ship the item(s) back to:

Lady Liberty Clothing LLC
653 S Idaho Apt B
Butte, MT 59701
Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refunds
Once your return is approved, we will process your refund:

Method of Refund: Refunds will be issued to the original payment method used during the purchase.
Processing Time: Please allow up to 7-10 business days for the refund to reflect on your bank or credit card statement, depending on your financial institution.
5. Exchanges
We offer exchanges if the item is defective, damaged, or if you need a different size. To exchange an item:

Contact Us: Email us at hazelhagen@ladylibertyclothingstore.com or call 406-266-6133.
Return the Item: Follow the return process outlined above.
New Shipment: Once the return is received, we will ship the replacement item to you at no additional shipping cost.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at hazelhagen@ladylibertyclothingstore.com or 406-266-6133. We will arrange for the return shipping of the defective item and ensure you receive the correct item or a full refund.

7. Late or Missing Refunds
If you haven’t received a refund within the stated time frame:

Check with Your Bank: Some banks may take longer to process refunds.
Contact Your Credit Card Company: It may take some time before your refund is officially posted.
Contact Us: If you’ve done both of the above and still have not received your refund, please contact us at hazelhagen@ladylibertyclothingstore.com or 406-266-6133.